Introduction
TurboChat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (email address, name)
- Subscribe to our service (payment information processed by Apple)
- Contact our support team
Usage Data
We automatically collect certain information when you use the app:
- Device information (device type, operating system)
- App usage statistics
- Crash reports and performance data
Chat Data
Your conversations with AI models are processed to provide responses. We implement security measures to protect this data, and you can delete your conversation history at any time within the app.
How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Process your transactions
- Send important notifications about your account
- Improve and optimize our app
- Respond to customer support requests
Data Sharing
We do not sell your personal information. We may share data with:
- AI model providers (OpenAI, Anthropic) to process your queries
- Apple for payment processing
- Analytics providers to improve our service
Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication systems
- Regular security audits
Your Rights
You have the right to:
- Access your personal data
- Delete your account and associated data
- Export your data
- Opt out of marketing communications
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@turbochat.ai
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